cannot log in to webmail

Asked by:
Susann / 35 Points
2013-03-18 12:54 pm EST
Everything Email
I have followed the instructions for logging in by accessing my domain on Internet Explorer. I type in, but after hitting enter, I do not get a box asking for a Username and Password. It just goes to the Internet and offers various websites, but certainly not anything like the webmail box. Help!

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2,132 Points
2013-03-18 6:37 pm EST
Thank you for your question Susann!

We were able to get the login for your webmail at the link you gave us. You may be having DNS propagation problems if you just updated your nameservers or other DNS. Try going to the server URL for webmail.

That URL is the same as going through your domain to the webmail.

Best Regards,
James R

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