How to set permissions of files correctly?

Asked by:
longlosers / 5 Points
Time:
2012-12-13 6:07 pm EST
Category:
File Management
Hits:
596
I have an FTP account set up for someone who is designing the website I run but whenever they upload img files, the permissions are messed up and require me to manual correct them. How can be go about setting it up so that the permissions are correct when he uploads them with his FTP account?

He uses a MAC computer and CyberDuck (sp?) as his FTP program. He only has access to the folder on my main server that the domain he is working on is directed to.

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

johnpaulb-whh2
Staff
12,339 Points
2012-12-13 6:36 pm EST
Hello longlosers,

Thank you for your question. I looked into this further and noticed cyberduck had an issue regarding this that was corrected in a later release. So, I first recommend making sure you are using the latest version of cyberduck.

I would also recommend checking the permissions of the parent folder you are uploading to, as it may be inheriting permissions from parent folder.

In case you need it, here is a link to our article on how to change permissions from cPanel.

If you have any further questions, feel free to post them below, or contact live Tech Support.

They are available 24/7 via:
Email: support@webhostinghub.com
Phone: 877-595-4482 x2
&
Chat (there is a link on the top right).

Thank you,

-John-Paul

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Need More Help?

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.
}