Community Q&A:

Google says my site has malware, and has suspended it? Now what do I do?

Asked by:
truroset / 8 Points Time:
2012-12-14 2:03 am EST Category:
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How do I clean my website of Malward? I just changed the password for Web Hosting Hub, what else can I do?

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ANSWERS

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arnelc
Staff
17,314 Points
2012-12-14 2:50 am EST
Hello Truroset,

I'm sorry to hear that you have been having problems with malware. If you published your site from Builder, we can always kill all the current files on the web server and then you can go into the Builder and republish. That should guarantee a clean copy of the site. If you did this outside of the builder, then the web pages would need to be reviewed by developer or third-party service that specializes in removal of malware.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.

Regards,

Arnel C.

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