Horde Webmail Filter Issue

Asked by:
posterproject / 8 Points
2015-07-15 9:32 pm EST
Horde Webmail
Our nonprofit group, the Syracuse Poster Project, needs help troubleshooting the black list and filter functions of Horde. We have set up black lists and filters, but they don't work. The black list has never diverted black-listed emails to the designated folder. The filters are set up to divert emails tagged as ***spam***. That filter appears to work, but much of the spam we receive doesn't bear the ***spam*** tag, so doesn't get filtered out. We have tried many of the online forums without finding a solution.

Our setting shows below:

All of the following:
subject contains ***SPAM***

Deliver to folder spam

Please help us.

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17,314 Points
2015-07-15 10:12 pm EST
Hello Posterproject,

I'm sorry to hear that you're having problems with using the blacklist and filter functions of Horde. The blacklist option in Horde is based on banning specific email addresses. I would highly recommend using spam assassin in place of the blacklist options within Horde. Unfortunately, there are many ways where SPAM emails can easily bypass a simple blacklist. Please review the link the tutorial and see if SpamAssassin would be a better solution to your spam prevention issues.

I hope this helps to answer your question, please let us know if you require any further assistance.

Arnel C.

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Hi, Arnel.
Thank you for replying so promptly, Since our previous web developer left, can you tell us how to access to the Cpanel?

8 Points

2015-07-16 12:01 am EST
Hello posterproject,

Thank you for contacting us. Here is a link to our guide on How to Login to cPanel.

If you have any further questions, feel free to post them below.

Thank you,
12,339 Points
2015-07-16 6:27 pm EST
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