webmail "login failed" (password and email address entered correctly!)

Asked by:
HubFans / n/a Points
2015-02-21 9:31 am EST
Horde Webmail
When I try to log in to my webmail account (www.ara-network.com/webmail) I get stopped at the login by "login failed". I know for certain that I am entering the email and password correctly. It happens with both Chrome and Safari.

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16,266 Points
2015-02-24 4:42 am EST

Sorry to hear you are unable to log into webmail. Have you also tried other browsers like FireFox or Internet Explorer? Also, have you reset the password just to rule out that possibility?

Kindest Regards,
Scott M

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