Error - "Cannot Verify Server Identity"

Asked by:
HubFans / n/a Points
2017-02-06 3:44 pm EST
E-mail will not sync on iPhone; receiving message that says "Cannot Verify Server Identity," followed by "The identity of '' cannot be verified by Mail.

When I select "Details" to get more info, it says that * is not trusted in red type.

Thank you,

To ask this user for more information, please first login.

To submit an answer, please login.



16,266 Points
2017-02-06 3:49 pm EST
Hello Lauren,

Sorry to hear you are having issues with your iphone identifying the server for email. If you are using the as your server you will need to go to Advanced Settings and turn off the SSL option.

Kindest Regards,
Scott M

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.