Restoring website from iweb after september hack

Asked by: / 5 Points
2011-10-04 1:39 am EST
I've got a website that was affected by the recent hack problem. I created the website in iWeb and uploaded it via FTP. I've tried to restore it by re-publishing but it won't connect now at all and the website is completely down.

Can anyone suggest a fix?

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Best answer chosen by Web Hosting Hub staff


Timothy S.
741 Points
2011-10-04 2:40 pm EST

I'm sorry you are experiencing issues with your website since the recent hack. I'm more than happy to assist you. I have checked Google Cache, and there seems to be a version of your website that they cached on 9/24. However, when I reviewed your account it appears you have removed all the files associated with the website. If I restore your website from Google Cache it will not contain any of the images or other pages.

I would suggest you review the publishing settings in iWeb. If you are using your cPanel username and password, please make sure they are current. You can do this by logging into cPanel with the same username and password.

If you still have issues, please feel free to contact us. It will also be beneficial if you provide us the exact error message you are getting when trying to connect. I have attached a link to publishing with iWeb for your convenience as well.

Publishing with iWeb

If you need further assistance, please feel free to contact us.


Tim S.

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