Validation of my payment for a yearly subscription?

Asked by:
HubFans / n/a Points
2015-01-09 11:10 pm EST
New Customers
Dear Team,
I bought for a yearly subscription to our company January 5th 2015 (my domain: www.************.com)
But, since then I have no news (only one email from "" who tell me "Should you receive this email prior to your support request being resolved, please wait until the request has been completed before responding so that you may evaluate the entire process.
I really would like begin to work on my website!

Looking forward to reading you soon,
yours sincerely.


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12,011 Points
2015-01-12 10:17 am EST
Hello Raphaëlle,

Thank you for the question about your subscription. I see our confirmation team contacted you to validate your account. They are awaiting a response from you at this time.

Once they receive your response, they can proceed with validating your account.

If you have any further questions, feel free to post them below.

Thank you,

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