Email address associated with two accounts but I only have one account

Asked by:
Jeffer / 5 Points
2012-02-20 3:03 pm EST
Registrations And Transfers
When I started hosting, I used an incorrect domain name. The verification call had that name removed and I started over with the correct domain name. Now, I have to log in twice. The first time I log in I get the following:

"The email address you entered appears on multiple accounts. Please enter the primary domain name associated with the account you are trying to access."

Is there a way to remove the second account?

To ask this user for more information, please first login.

To submit an answer, please login.

Best answer chosen by Web Hosting Hub staff


13,688 Points
2012-02-20 3:13 pm EST
Hello Jeffer,

I'm sorry you're having trouble logging into AMP. Since the original account was voided on request, we have changed the email address associated with that account and you should now be able to log into AMP without receiving that notification.

Please let us know if you have any additional questions or need further assistance.


Christi N.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.