June 29 I set up this account to transfer from MobileMe to Hub. Today my website reads 'under construction'. Tomorrow, June 30 my MobileMe will be shutoff. Wil

Asked by:
danred5 / 5 Points
Time:
2012-06-29 10:15 pm EST
Category:
Registrations And Transfers
Hits:
364
Will I lose this site? I can' t afford to lose the graphics. How lond does it take for my site to be up and no longer under construction? - Thank you

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

arnelc
Staff
17,314 Points
2012-06-29 11:14 pm EST
Hello Danred5,

I reviewed your account, and found that iWeb had done it's usual trick of installing the files into the wrong location. I fixed that and put them where they should be - in the public_html folder.

Here are the installation instructions for iWEb:

Publishing with iWeb

You are correct about the MobileMe account (I have an account too, and it's expiring). Your files there NEED to be moved if you're trying to preserve anything there. Consult with Apple Technical Support for further assistance on that issue.

In order to get your site running Web Hosting Hub's hosting service, you would have needed to publish or upload the files into the Web Hosting Hub's folders. The public_html folder is the folder that is supposed to contain the hosted web site files.

I COPIED the files into the correct location, so your domain name should be working now. Bear in mind that if you just registered or transferred then you need to wait up to 24 hours for propagation time before the domain would be usable. It should be working now, though.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.

Regards,

Arnel C.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Need More Help?

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.
}