USER NAME I want to start building a site and tried to log in to Builder

Asked by:
TDiane / 13 Points
2012-09-12 11:55 am EST
Website Design

To ask this user for more information, please first login.

To submit an answer, please login.



16,459 Points
2012-09-12 12:18 pm EST
Hello TDiane,

I took a look at your account and according to the last tech, it is auto-populating it correctly. The user name for your Builder account can be verified in the Account Management Panel (AMP) under Account & Billing -Details (under the account details) - it is the same as the Cpanel user name. It is NOT the same as your AMP username. They are two different things. When an account is created, these names are assigned automatically for the Cpanel and the Builder.

Getting started with the Premium Website Builder

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.


Arnel C.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.