Are other sites still down?

Asked by:
CarlSpackler / 5 Points
2011-09-27 6:08 pm EST
Website Troubleshooting
My site has been down since Sunday morning, and is still not back up. I tried the suggested action of replacing the index.php file and that didn't do anything. I know that the support team is busy with this issue, but I can't help but feel a bit frustrated by the fact that my support requests haven't yet been addressed and that my site has been down for this long. I'd be happy to try other things but I don't know enough to have any idea what I should do next. I'm just wondering if anyone has other ideas. Thanks!

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Best answer chosen by Web Hosting Hub staff


13,688 Points
2011-09-27 9:51 pm EST
Hello CarlSpackler,

Thank you for contacting us. I'm sorry you were having trouble restoring your site. I'm happy to tell you that your site is now back up and working properly.

I've responded to your support request with the specific details on how the fix was accomplished.

Please let us know if we can be of further assistance. Once again we apologize for the inconvenience and greatly appreciate your patience.

Thank you,

Christi N.

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