Fatal error message when logging into site

Asked by:
landis.vance@gmail.com / 5 Points
2011-10-12 10:39 pm EST
Website Troubleshooting
<p>I have heard from two people who have tried to get on my site and both have gotten fatal error messages.</p>

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Best answer chosen by Web Hosting Hub staff


13,688 Points
2011-10-13 9:21 am EST
Hi Landis,

I'm sorry your users are having trouble logging into your site. Can you tell us what the full error message is and how we can recreate the issue here? Also, what browser and version of that browser your visitors are using?

We now have an article to assist you with the recommended steps for submitting requests for technical support: Getting the Best Technical Support


Christi N.

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