intermittent issues with server/db

Asked by:
julieat / 5 Points
2013-01-30 4:06 pm EST
Website Troubleshooting

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12,017 Points
2013-01-30 4:17 pm EST
Hello julieat,

Thank you for your question. I checked your site and it is loading for me at this time, and the server has not been experiencing any issues recently.

If this happens again, I recommend running a ping/tracert while it is occurring to help gather specific information.

You can then forward your results to:, which will create a ticket for us to review your results.

After troubleshooting, we will email you back with a resolution.

If you have any further questions, feel free to post them below, or contact live Tech Support.

They are available 24/7 via:
Phone: 877-595-4482 x2
Chat (there is a link on the top right).

Thank you,


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