Internal Server Error

Asked by:
SquarePeg61 / 29 Points
2013-05-19 4:28 pm EST
Website Troubleshooting
We are getting the following error whenever someone tries to access either the front end or the administrative end of our website:

"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request."

As suggested, I checked the error log and all the error messages contained there read similar to the following:

Sun May 19 13:16:30 2013] [alert] [client] /home/sainta9/public_html/.htaccess: Invalid command 'BEGIN', perhaps misspelled or defined by a module not included in the server configuration.

I'd welcome any advice on resolving this problem. Thanks!

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Best answer chosen by User


12,011 Points
2013-05-20 7:27 am EST
Hello SquarePeg 61,

Thank you for your question. Here is a link to our guide on troubleshooting 500 errors.

As per your error, it looks like it is caused by the .htaccess. I recommend reviewing the code within the .htaccess file.

If you have any further questions, feel free to post them below.
Thank you,


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Thanks, John-Paul! I have already edited the .htaccess file and the problem is resolved.
29 Points

2013-05-20 10:35 am EST
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