New website is up and down

Asked by:
Corvus / 5 Points
2013-09-14 1:36 pm EST
Website Troubleshooting
Approximately 2 hours ago I uploaded files for a new website under an add-on domain. Since then the website has been fully functional, but keeps going down, then working again. When it goes down a generic web hosting hub page showing server name and IP address comes up instead. The website does not use Wordpress or anything similar, just php index. It is down more often than it is up.

To ask this user for more information, please first login.

To submit an answer, please login.

Website domain is
5 Points
2013-09-14 01:38 pm EST



12,339 Points
2013-09-16 4:46 pm EST
Hello Corvus,

Thank you for your question. I performed a Whois Lookup on your domain, and I see the DNS was modified recently (yesterday).

Most likely you are experiencing propagation due to pointing to our nameservers. This can take up to 24 hours to complete, then it should resolve to our servers consistently.

If you have any further questions, feel free to post them below.
Thank you,


To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

What is DNS Propagation?

Help Center Search

Current Customers

Email: Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.