Published site from builder but site says connect to server

Asked by:
Silverfoote / 5 Points
2012-03-06 5:04 pm EST
Website Troubleshooting
Published website through premium web builder. Said it was published and good to go. But, when I try to go to the website, it says it cannot connect to server. Just looking for a solution to this.

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Best answer chosen by Web Hosting Hub staff


13,688 Points
2012-03-06 5:39 pm EST
Hello Silverfoote,

I'm sorry you're having trouble viewing your site. While looking into this for you I found that your domain is not yet pointed to our Nameservers. Normally you can update your domain's Nameservers through AMP. However, in your case, there was an issue with AMP and your domain is not yet showing as available to manage in AMP. We have made this change for you and we do apologize for the inconvenience.

Please allow 4-24 hours for DNS to propagate and your changes to take effect. During that time, you can test your site using your account's temporary URL.

Please feel free to contact us if you have any additional questions or need further assistance.


Christi N.

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