My website doesn't load

Asked by:
jaxon436 / 5 Points
2013-09-10 11:20 pm EST
Website Troubleshooting
How come my website isn't working? I really need it to work for my business.

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12,049 Points
2013-09-11 9:01 am EST
Hello jaxon436,

Thank you for your question. When I navigate to your website I am seeing a default server page.

This typically occurs when you are pointed to our Namesevers, but your account is not setup with us.

To correct this, Add the domain to your cPanel as an Addon domain, then allow up to 24 hours for propagation.

Alternately, if you don't have an account, you can sign up for a hosting account for

If you have any further questions, feel free to post them below.
Thank you,


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