Changing my WordPress header image

Asked by:
Becca / 24 Points
2012-01-19 5:47 pm EST

I am building my website and have made decent progress. However, I am having a problem with my header. I uploaded a custom picture using the exact size recommendations. I can see it just fine, but no one else can. Any idea why that would be?


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Best answer chosen by Web Hosting Hub staff


13,688 Points
2012-01-19 6:02 pm EST
Hi Becca,

I'm sorry you're having trouble customizing your header. When I visit your site I see a custom header at the top of your site. If others are not seeing the same image, perhaps they previously visited your site and are seeing a cached version of the page. Please ask them to try clearing their browser cache to make sure they are not viewing a cached version.

If the issue continues or re-occurs, please provide details such as what others are seeing vs. what you are seeing. You can either update your question or add a comment below to give us more information.

Please let us know if you have any additional questions or need further assistance.


Christi N.

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