I cannot activate a plug in

Asked by:
HubFans / n/a Points
2013-12-12 2:18 am EST
I keep receiveing the following error;

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@my-credit-solution.thepacificgrp.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Spoke to hosting hub and they referred me to here.

To ask this user for more information, please first login.

To submit an answer, please login.



17,314 Points
2013-12-12 6:14 am EST

I went through your installation and tried to duplicate the issue that you are reporting, but I am unable to find a way to duplicate the error. Can you please provide more information regarding the problem? I deactivated the plugins and reverted the theme back to one of the default themes on your site. The site works normally when I did this. I then re-activated each of the plugins and the theme, but it doesn't generate the error. Please provide further information so that we can continue to troubleshoot the problem.

If you want to try troubleshooting the Wordpress site yourself, check out this article for steps to do this: Troubleshooting WordPress.

Arnel C.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

Troubleshooting WordPress
Need More Help?

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.