Wordpress Theme and Plugin page not loading

Asked by:
HubFans / n/a Points
2014-01-25 10:42 pm EST
I am having trouble with wordpress 3.8 installs on my Webhostinghub server. From the wordpress Dashboard both the Plugin and Theme menu options don't load, instead taking me to a blank page of the website front end. The weird things is this is happening with two different wordpress installs with two different themes from different suppliers.

At first I thought it was either the theme or plugin. I tested this one my main website www.jonathonchan.com.au by uninstalling all plugins and changing the theme but the problem still persisted.

Today I installed wordpress (from within CPanel) on a subdomain ubc.jonathonchan.com.au and before doing anything the same problem occurred. This was on the default theme with not plugins installed. This leads me to think that maybe it's a hosting thing.

I've searched extensively different wordpress forums but cannot find anyone having the same problem.

Do you have any suggestions. Thanks in advance.


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2,342 Points
2014-01-27 9:42 am EST
I took a look at your account and it looks like the issue is caused by using PHP 5.2. As PHP 5.2 is quite old, it can cause various issues within newer software. I changed your PHP version to the system default of PHP 5.3 in which I now see that it is working correctly.

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