WordPress wp-admin shows 404 error page

Asked by:
dulcedelicious / 5 Points
2012-04-25 5:57 pm EST
I am getting this when I try to enter my wp dashboard:
Not Found

The requested URL /wp-admin/ was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Any way to fix this?

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13,688 Points
2012-04-25 6:45 pm EST
Hi dulcedelicious,

I'm sorry you're having trouble with your WordPress site. While checking into this for you I noticed several things that may be causing this issue. Did these login issues begin shortly after you installed W3 Total Cache or made other changes in WordPress?

I renamed several files and folders to disable plugins and redirects so that you can now log into your WordPress dashboard. Currently, the following files and one folder are still renamed so that you can access your dashboard:

In public_html .htaccess renamed to .htaccess_bk.

In public_html/wp-content renamed the following files:
advanced-cache.php to advanced-cache.php_bk
db.php to db.php_bk
object-cache.php to object-cache.php_bk

In public_html/wp-content/plugins renamed w3-total-cache folder to w3-total-cache_bk

Once you are logged into your WordPress dashboard, you should be able to generate a new .htaccess file by temporarily changing your Permalinks to something else, saving that change, and then changing permalinks back to the current settings and saving again.

I also noticed in your wp-config.php file that you had SSL set to true. I have set these lines to false, since currently you do not have an SSL keyed for your domain. If you re-enable those lines in wp-config.php, you will likely receive a security certificate warning because WordPress will use the shared certificate for the server which is keyed to the server name. This isn't an issue and you can create an exception for this in your browser, but be aware that you will likely receive a warning from your browser.

Please let us know when the issues occurred, and we will be happy to assist you further. At this point, it looks like something may have been mis-configured in W3 Total Cache.


Christi N.

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