In order to provide a higher level of service, Web Hosting Hub now allows you to select from three hosting plan levels: Spark, Nitro and Dynamo. The highest level of the plan will only be available to existing customers. The following article explains how to login to the Account Management Panel (AMP) in order to upgrade or downgrade a hosting plan. Customers who have existing accounts are automatically classified in the Spark plan level. Upgrading to either the Nitro or Dynamo plans provides more power and resources for the hosting account. If you have any questions on choosing plan, please review Selecting the Best Web Hosting Hub plan for me.

Selecting a Different Hosting Plan with Web Hosting Hub

  1. Login to Account Management Panel (AMP)
  2. From the AMP homepage, find and click on the icon labeled Change Hosting Plan under the hosting plan you would like to modify.
  3. Select your plan

    You will then be in the Change Plan screen. You will see your current plan listed at the top. Click on the drop-down menu where it says Change to: and then select the plan that you wish to change to: Spark, Nitro, Dynamo*.

  4. Next, select the term for the plan that you have selected by clicking on the drop-down menu.
  5. Review your billing info. If it is different, you can click on the drop-down menu and add a new address. See our article on Updating your Billing and Contact info as necessary.
  6. Choose your Payment Method.
  7. Verify or Choose the credit card you wish to use. Click on the drop-down menu to add a new card here.
  8. Order being processed

    Review the cost of items selected, then click on SUBMIT.

Email confirmation of plan change

After the order has been submitted, you will receive an email confirming the plan change. There is typically a brief period before the account is upgraded.

Congratulations on changing your Web Hosting Hub hosting plan! If you have any questions about the plan don't hesitate to contact our sales department or visit the Web Hosting Hub plan description page.

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n/a Points
2014-12-03 10:15 am

After upgrading how much will be the yearly payment?

12,339 Points
2014-12-03 11:44 am

Thank you for your question. Your yearly payment will be based on the plan you upgrade to, and there are several option.

You will see the new pricing options when you attempt to change plans in AMP.

Also, feel free to contact Live Support, so they can go over the upgrade options for your plan.

Thank you,
n/a Points
2015-01-31 7:46 pm

Hi we wanted to upgrade our hosting ( plan to dynamite. How do we go about transferring it with the same due date on Feb 27?

16,266 Points
2015-02-02 4:03 pm
Hello Victor,

You will want to contact our Live Customer Service team to see how they can upgrade your account. They may have a special running that will save you more money than the method in the AMP. They can also advise on the expiration date of the account.

Kindest Regards,
Scott M
n/a Points
2015-06-07 2:41 pm

I tried to upgrade to the Nitro program for the $2 mentioned in the email and it was over $200?!?  

16,266 Points
2015-06-08 3:35 pm
Hello Bobbie,

If the upgrade did not charge you correctly, please reach out to our Live Billing team so they can make the adjustment for you.

Kindest Regards,
Scott M
n/a Points
2015-08-09 11:35 pm

Hi I have just downgraded my plan to Spark, but under Billing it still shows that I have a payment due for Nitro plan. Do I unconfirm it, or will the Nitro plan be removed automatically? Thanks!

16,266 Points
2015-08-10 12:20 pm
Hello Toh Hong Rui,

It should be removed. If it still shows, you may want to contact our Live Billing team to resolve that for you.

Kindest Regards,
Scott M
n/a Points
2015-12-31 6:51 pm





16,266 Points
2016-01-04 8:53 am
Hello Chuck,

The item displaying the plan name alongside the domain name is purely for internal purposes. It does not have any bearing on how your account is set up. You can ask that it display that way when they change your plan if you wish, however.

Kindest Regards,
Scott M
n/a Points
2017-01-14 2:36 am

Hi, I would like to stop the service with this hosting, how can I do it?

361 Points
2017-01-16 9:32 am
You need to contact Customer Service and they will be able to assist you.

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