If you own an iPhone, or an iPad you can use it to check your email account. In this guide we will walk you through an email setup on an ios device such as an iPhone or iPad.

How to Setup Email on an iPhone / iPad

  1. From your home screen, click Settings.
  2. Open Mail, Contacts, Calendars.
  3. Click Add Account...
  4. Select Other.
  5. Under the Mail section, choose Add Mail Account.
  6. Fill in the information on this New Account screen. Your address will be your full email address, and the password will be the password for that address

    The iPhone/iPad will think about your settings, then it will bring you to the next screen.
  7. You will then be asked to choose between IMAP or POP. As it is a mobile device, we would recommend setting it as IMAP so that the emails are not stored only on the iPhone or iPad.
  8. Under the Incoming Mail Server section, enter your information. Below is a description of what to enter in the fields.
    Field Description
    Host Name: secure##.webhostinghub.com (Be sure to replace ## with your server number. For example, if your hostname is ehub23.webhostinghub.com, your server number is 23.) If you need more information on finding your server number, please see our article How do I find what server I am on?
    Username: Your full Email Address, for example: This email address is being protected from spambots. You need JavaScript enabled to view it.
    Password: Enter your email address password here.
  9. Under the 'Outgoing Mail Server' section, enter the same information that you entered above.
  10. Hit Save in the top-right corner., and then the iPhone/iPad will process your information.

    Once your ios device has processed the changes, you are done. The bnew email address will then be listed:

Congratulations, now you know how to check email on your iPad, or iPhone ios device!

If you experience any issues with viewing your mail folders or receive an error similar to "Unable to Move Message: The message could not be moved to the mailbox.", please see our article on how to Specify the IMAP prefix in your iPhone.

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n/a Points
2014-03-15 8:24 am

I have forgotten my password for my own account at mbassiri@bioxiness.com and can not set up my new iPhone.

Please help me.

Thanks, Mansour Bassiri

17,314 Points
2018-04-18 10:27 pm
Hello Mansour Bassiri,

Sorry for the problem with the setup on your iPhone. This article guides you through the email setup. If you require further assistance, then you may need to contact our live technical support team. They can assist you with password recovery once you verify your account.

2,342 Points
2014-03-17 3:21 pm
If you are unsure of your email password, you may reset your email password from within cPanel.
n/a Points
2014-07-13 1:31 am

The iPhone says it "Cannot Connect Using SSL. Do you want to try etting up the account without SSL?"


What should be done?

16,266 Points
2014-07-14 4:13 am
Hello Dan,

Our servers should allow the connection with SSL without issue. Please double check the settings and ensure the proper port numbers are used for SSL. If so, you may want to contact our Live Support team to walk through with you and find the issue. If it allows non-SSL setup (you can test it to ensure proper connection) you can always leave it that way if you want.

Kindest Regards,
Scott M
n/a Points
2014-12-13 11:55 pm
Very easy! Your site is so helpful and easy...so far.
n/a Points
2015-02-07 5:52 pm

What's the fastest way to check email on an iPhone once set

up? Do I have to log in to cpanel every


16,266 Points
2015-02-09 9:27 pm
Hello Jessica,

You will not have to log into cPanel every time. You will access the email simply by using the email icon on your phone interface.

Kindest Regards,
Scott M
n/a Points
2017-01-18 12:22 pm

Hello, I configured my iphone 7 to use email from Westhostingpad.  All is working well.  I can receive emails, BUT I can't seem to send any.  it just moves my emails to the outbox folder with an error.

The srver name I am using is server303.webhostingpad.com

Thanks for your advice.

Kind regards,


361 Points
2017-01-18 5:00 pm
You need to contact your hosting provider to walk you through the settings you will need to use.
n/a Points
2018-03-12 1:25 pm
how can i see mail in iphone after setting
17,314 Points
2018-06-06 5:09 pm
You typically can read/compose email using the email client. If not the one that Apple provides, then a third-party one that you add to the phone.

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