Roundcube is one of three free webmail applications offered with your hosting at Web Hosting Hub. You can use webmail to check your email from any computer that has Internet access.

Login to RoundCube

  1. Let's start by accessing the webmail log in page. You can easily access webmail by going to in your preferred web browser (replace with your actual domain name).


    A small window will appear asking you for your username and password.

  2. When logging into any webmail program, your username is the full email address you wish to check and the password set for that email address. If you have not yet set up an email account, please see our article: Creating an Email Account.


    Make sure you use the full email address, not your cPanel username.

  3. Once you've logged in, you will be presented with three webmail options. You can also verify the correct email account has been entered by checking the upper-right corner.


    Click roundcube to open the roundcube webmail program.

You can now read emails to and send emails from the email address you logged in with. If you would like to check emails or send emails from a different account, simply follow the above steps for your other email address. For additional webmail options, see our full guide on How to Login to Webmail.

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n/a Points
2015-03-11 1:05 pm


What information is needed to be able to use the Roundcube Webmail Android App please?  It keeps coming up with 'cPanel Roundcube Weblink Missing' even though I have input my email address, password and Roundcube Webmail URL.



12,339 Points
2015-03-11 3:35 pm
Hello Ben,

Thank you for your question. I tested the RoundCube android app on my galaxy phone and it is working successfully.

Just make sure you are entering the correct settings.

Here is an example. Be sure to replace with your actual domain name:
Roundcube Webmail URL:
Password: Enter your email password here
Auth Username:
Auth Password: Enter your email password

If your email settings are correct, and you are still getting an error, please contact live support so they can replicate the problem on your specific server.

Thank you,
n/a Points
2015-12-19 8:36 am

How do I log into my e-mail on my smart phone (sony). I have downloaded the cube to roundcube to m device. 

Thank you


1,348 Points
2015-12-21 10:03 pm
Hello Lionel,

Thank you for contacting us about setting up your email on you Sony smart phone. If your phone uses the Android operating system you can follow this guide for checking your email on an Android device.

The email settings you will need to configure your account are universal.

Christopher M.
n/a Points
2017-08-19 2:58 pm

I've found the guide to setting up Roundcube mail onto an Android phone, is it the same process for an Android tablet?

Thank you

361 Points
2017-08-21 3:44 pm
Yes, it's the same guide for an Android tablet and phone.
n/a Points
2019-11-13 12:48 pm

I have been using roundcube for the past 3months and now my problem is I cant log in to my emails .Please help 

17,314 Points
2019-11-14 8:55 pm
Hi Zanele - sorry to hear that you're having problems with logging into your email. Unfortunately, we would need more information in order to help with you login credentials. Additionally, answers in the Help Center are public domain. Please contact our live support team for help. You can find their contact information at the bottom of this page.
n/a Points
2019-12-04 1:56 am

Ive purchased a new HP 15-cw1018ca laptop and can not log in to my Roundcube email. It works on all my other devices but will not on new computer. Any ideas? Thank you


107 Points
2019-12-05 1:53 am

Thank you for your question. If you're having trouble logging into the software on your new computer, I suggest reaching out to the Roundcube developers as they will be better able to troubleshoot the software. Because you're able to login on other devices, I do not think the error is your email account/setup. You can also reach out to our live support for additional assistance.

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