Whenever a customer purchases a product from your eShop, they are emailed an automatic order confirmation message. An automatic order confirmation is used just to let the customer know that their order was successfully submitted.  In this article we'll show you how to change this message. If you wish to go back to the previous class, then please go to How to Specify a Terms of Service for Your Customers.

  1. Log into your Premium Builder and go to "step 4 - Edit"
  2. Click your eShop under your "Site map" and then click the "Notifications" tab.


There are several fields you can fill out:

In this feild, enter the e-mail address that you would like displayed to your customers as the from address.

For the subject, enter the subject line that you would like the email message to have.

The message text area is the actual content of the notification e-mail.

Each order is different, and you can customize each email based upon what the user ordered. For example, in most notification emails, a summary of what the user purchased is included. If you would like to include the user's purchase summary:

  1. While in the "Message" area, place your cursor on the line you would like the summary to be printed
  2. Click the "WysiwygMacro" drop down and choose %shoppingCartContent.
  3. The phrase "%shoppingCartContent" will be placed in your message, and it will automatically be replaced with a summary of the user's purchase when the email is sent to the customer.


In order to advance to the next class in this course, please click on How do I Manage Orders from my Setup?  The list of classes that make up this course are found here:   203: Setting up an Online Store - eShop.

Did you find this article helpful?

We value your feedback!

Why was this article not helpful? (Check all that apply)
The article is too difficult or too technical to follow.
There is a step or detail missing from the instructions.
The information is incorrect or out-of-date.
It does not resolve the question/problem I have.
How did you find this article?
Please tell us how we can improve this article:
Email Address

new! - Enter your name and email address above and we will post your feedback in the comments on this page!

Did you find this article helpful?

Post a Comment

Email Address:
Phone Number:

Please note: Your name and comment will be displayed, but we will not show your email address.

Related Questions

Here are a few questions related to this article that our customers have asked:
Ooops! It looks like there are no questions about this page.
Would you like to ask a question about this page? If so, click the button below!
Need More Help?

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.