We are sorry to hear that you're looking to cancel! We would like to provide assistance if possible. Please try contacting our support team via phone or chat:
Before cancelling, remember the following information:
- We are here 24/7 to help! If you're having any issues with the Site Builder, email, or anything else we want to assist. We can be reached by phone, email, or chat so let us know how we can help.
- Web Hosting Hub offers a 90 Day Refund Policy for new sign-ups. Take advantage of that by testing out the different programs and finding the best fit for you.
- If you are finding it too difficult to build your website, another option could be easier; such as Concrete5, or Wordpress.
Our full cancellation policy can be found on our Terms of Service page.
Cancelling your Hosting Account
If you still need to cancel your hosting, we understand. Before you start the cancellation procedure, please make sure that you have the following information:
- Account Username
- The last 4 digits of the credit card on file
- Email address
- Daytime phone number
Please contact Live Tech Support
, so they can begin the cancellation process for you.