In this tutorial:

filezilla the free ftp solutionIn this tutorial we will walk you through using FileZilla to connect to your server via FTP. After connecting successfully you can edit, modify, and create files as well as upload them from your local computer to your hosting account.

FileZilla is a free open-sourced FTP client that can be downloaded here:

Filezilla client download

Connect to Your Account

  1. Open Filezilla, you will see empty fields on top.
    View of FileZilla
    Enter your FTP information, you will need to enter your specific credentials.
    Below is an example of the settings, for more information see our Getting Started guide on FTP.
    Username userna99
    Password Enter your password here.
    Port This should be set to: 21
  2. After entering your settings, click the Quickconnect button.
    Filezilla connecting to server
    You will see a stream of text, with a Directory listing successful message at the bottom. You are now successfully connected to your server.
    Directory listing successful message in filezilla


Use Quickconnect:

  • If you are having issues connecting, try using the Quickconnect option in Filezilla, as described in the first part of this article.
    Filezilla connecting to server

Check your Server Type:

If you are able to connect successfully, but cannot upload/download files, the Server Type setting may be incorrect. This is how you can fix the setting:

  1. Open FileZilla.
  2. Click File, then Site Manager.
  3. Select your site, then the Advanced tab.
  4. Click the menu next to Server Type, and choose Default (Autodetect), or Unix.
  5. Click the OK button, and try to connect again.

Congratulations, now you know how to connect to your hosting account using the FileZilla FTP client!

Did you find this article helpful?

We value your feedback!

Why was this article not helpful? (Check all that apply)
The article is too difficult or too technical to follow.
There is a step or detail missing from the instructions.
The information is incorrect or out-of-date.
It does not resolve the question/problem I have.
How did you find this article?
Please tell us how we can improve this article:
Email Address

new! - Enter your name and email address above and we will post your feedback in the comments on this page!

Did you find this article helpful?

Post a Comment

Email Address:
Phone Number:

Please note: Your name and comment will be displayed, but we will not show your email address.

Related Questions

Here are a few questions related to this article that our customers have asked:
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.