When you first open your hosting account, one of the hardest things to find is some very basic information: the LOGIN INFORMATION!  The email that you will see contains a lot of very good information including two links on starting and transferring a website.  Here's a copy (minus specific customer info) of what you may see:

Top of the HUB Letter
Bottom of HUB Letter

The most important information that you will see here is the Account Management Panel (AMP) information.  The email includes both the initial login ID and the DOMAIN that you are using to register.  There is a link (as indicated by the arrow above), that brings you straight to the Web Hosting Hub login page.  The login looks like this:


AMP login page

Once you are logged into the Account Management Panel (AMP), you have access to reach the other login information.  Most importantly, you can set and find the Cpanel login for your account.  For further information on logging into the Account Management Panel (AMP), check out:  How to Log into AMP.

 

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Comments

n/a Points
2014-12-04 4:40 pm

Didn't work for me.  Think it's the Dashlane app.

Staff
10,068 Points
2014-12-04 4:59 pm
Hello D Jeffrey Blumenthal,

Sorry to hear you are having trouble accessing your account. Our guide on How to Login to AMP may help you get started.

If you do not know your password, you can recover it via email.

Also, feel free to contact Live Support for account specific assistance.

Thank you,
John-Paul
n/a Points
2015-01-05 6:51 pm

I signed up with my home phone number but I am at work right now. I e-mailed you twice providing my work phone number as I received an e-mail from you all saying you called my at home.

Please contact me at work.

Staff
13,785 Points
2015-01-05 7:44 pm
Hello Melisa,

You can contact the Onboarding team directly via email at customerservice@webhostinghub.com or you can give them a call from your work, if able. Note that if you elect to send the email you will need to verify the account with the last 4 digits of the credit card used when signing up.

Kindest Regards,
Scott M
n/a Points
2015-01-13 7:10 pm

I am having big trouble trying to work out how to set up my blog - I never got a Welcome email even though I've given over my account details, so I can't log in and I dont know who to speak to about this.

Please help!!

Zoe

Staff
2,342 Points
2015-01-13 7:15 pm
How long ago did you sign up for an account? As all accounts are manually confirmed to ensure quality, it can sometimes take some time for your account to become active and to receive the welcome email.

If you have any questions about the status of your account or to have the welcome email re-sent, you may contact live support in which they will be happy to assist you.

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