On your account by default there's a public_ftp folder.  The public_ftp folder is only used for Anonymous Logins via FTP. For security reasons, on Web Hosting Hub servers anonymous logins by FTP are blocked.  So even though the folder is placed there by cPanel, it has no purpose.  You can delete the folder, however since our servers block anonymous logins it has no practical function.

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2013-07-15 11:41 am
This is really stupid not to have this. This is the first hosting company that I have ever used without it. If I had known, I would not have signed up for the service. Really really stupid not to have this feature.
12,227 Points
2013-07-15 12:39 pm
Hello abilityone,

For security reasons, we don't allow anonymous FTP logins, since it lets anyone upload files/folders to your account.

I wouldn't recommend to any host, especially a shared host to allow this level of access to the world.

For example, someone could upload a script that is used for kicking off malware/viruses, or upload a bunch of pharmaceutical adds and spam people with links to them.

If you want to allow FTP access for an additional person, you can simply create an FTP account in cPanel.

If you have any further questions, feel free to post them below.
Thank you,


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