Status: Partially resolved.
Who is impacted? All accounts located on the West Coast Data Center
Estimated time until resolution: We currently do not have an estimated time to resolution.

2017.05.05 1:40pm EDT

The affected device has been disabled and the majority of the network has been restored. We still have 4 subnets that remain affected.

2017.05.05 10:13am EDT

We are currently looking into additional issues that may be related.

2017.05.05 10:06am EDT

Our Network Operations team has given an all clear on the issue.

2017.05.05 9:19am EDT

We have received word that the connection issue has been resolved.

Thank you again for your patience and understanding!

2017.05.05 8:44am EDT

As of 8:44am EDT, we began having connection issues with our West Coast Data Center. We are currently investigating the cause and will provide more details here as they become available.

Thank you for your patience and understanding!

Feel free to check our Status Page for updated information.

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