At Web Hosting Hub, we are committed to the privacy and security of our global customer base. We believe that protecting the data of our users is a fundamental responsibility. This page outlines our commitment to the General Data Protection Regulation (GDPR) and how we safeguard the Personal Data of residents within the European Economic Area (EEA), the United Kingdom (UK), and Switzerland.

What is the GDPR?

The General Data Protection Regulation (GDPR) is a comprehensive data privacy law that provides individuals in the EU and UK with greater control over their personal information. It applies to any organization—regardless of where they are located—that processes the personal data of individuals residing in these regions.


Understanding "Personal Data"

Under the GDPR, Personal Data is any information relating to an identified or identifiable natural person. This is broader than traditional "Personally Identifiable Information" (PII) and includes:

  • Direct Identifiers: Names, physical addresses, and email addresses.
  • Account Data: Usernames, financial/billing information, and purchase history.
  • Digital Identifiers: IP addresses, cookie identifiers, and device IDs.

Our Commitment to Compliance

As a U.S.-based company with customers worldwide, Web Hosting Hub has implemented strict internal measures to meet GDPR requirements:

  • Data Minimization: We only collect and retain personal data that is strictly necessary to provide our services, maintain security, and fulfill legal obligations.
  • Data Security: We employ industry-standard encryption, firewalls, and access controls to protect your data from unauthorized access or breaches.
  • Sub-processor Accountability: We maintain a rigorous vetting process for all third-party sub-processors (such as payment gateways or data centers) to ensure they meet GDPR-level protection standards. View our Sub-processor List.
  • Breach Notification: In the event of a data breach that poses a risk to your rights and freedoms, we will notify the appropriate supervisory authorities and affected users without undue delay, typically within 72 hours of discovery.

International Data Transfers

Because Web Hosting Hub is located in the United States, your data is transferred from the EEA/UK to our U.S. servers. To ensure this data remains protected to a standard equivalent to EU law, we utilize the following mechanisms:

  • Standard Contractual Clauses (SCCs): We have incorporated the latest European Commission-approved SCCs into our Data Processing Addendum (DPA) to provide legal safeguards for data transfers.
  • EU-U.S. Data Privacy Framework: We adhere to the principles of the EU-U.S. Data Privacy Framework (and the UK Extension), ensuring a reliable and lawful basis for transatlantic data flows.

Your Rights Under the GDPR

If you are a resident of the EEA or UK, you have the following rights regarding your personal data:

  • Right of Access: You may request a copy of the personal data we hold about you.
  • Right to Rectification: You can update or correct inaccurate or incomplete data at any time through your Account Management Panel (AMP).
  • Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements (e.g., tax or audit laws).
  • Right to Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.
  • Right to Restriction of Processing: You can request that we limit how we use your data under certain circumstances.
  • Right to Object: You may object to the processing of your data for direct marketing or when we rely on "legitimate interests" as our legal basis.

Data Processing Addendum (DPA)

For our business and reseller customers who act as Data Controllers for their own end-users, we offer a comprehensive Data Processing Addendum. This document outlines our roles and responsibilities as a Data Processor.


Contact Our Privacy Team

If you have any questions about your data, our privacy practices, or wish to exercise your rights, please contact us:

Email: privacy@webhostinghub.com

Mailing Address:

Web Hosting Hub, Inc. Attn: Privacy Department

2 Constitution Drive, Suite 101

Virginia Beach, VA 23462, USA


Additional Resources:

Last Updated April 29, 2026