cannot Update

Asked by:
artemo5 / 141 Points
Time:
2012-12-05 12:44 pm EST
Category:
Cpanel
Hits:
485
Hello. this link: http://www.artemova.com:2082/awstats.pl?config=artemova.com&ssl=&lang=en&framename=mainright&update=1 is not works again: www.artemova.com/proofs/99a.png thanks.

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ANSWERS

0

JacobN
Staff
2,247 Points
2012-12-05 3:43 pm EST
Hello artemo5, and thank you for your question.

I have gone ahead and caught your stats up to date again. Sometimes your stats could lag behind a day or two depending on how busy the server is at times, this is because the more vital system services have higher priority than statistics processing.

You can actually update your stats on your own by following the steps in this article:

Update Awstats

You might possibly receive the following error if they are already running Error: Log is currently being processed in the background. Cannot update. You should simply be able to wait till another time to run it again when another user's stats aren't running in the background at the time.

Please let us know if you need anything else at all.

- Jacob

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