Cann't log in cpanel

Asked by:
haihua / 5 Points
Time:
2012-12-10 3:11 am EST
Category:
Cpanel
Hits:
523
When I log in my cPanel,a problem has occur. It said that " https://secure21.webhostinghub.com:2083/login/ the web page has not found... error :111 (net::ERR_TUNNEL_CONNECTION_FAILED): "

My user name and password is correct.
I am using joomla to build my website.

What is the problem?

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

JacobN
Staff
2,247 Points
2012-12-10 10:12 am EST
Hello haihua, and thank you for your question.

Unfortunately I'm unable to replicate the issue you are having logging into cPanel. Are you attempting to log in via a proxy?

From doing some searches on the Internet for the error you're getting it sounds like this is more than likely related to connecting from a proxy and possibly using the Google Chrome web-browser.

Can you please let us know if you've been able to login into cPanel previously, and if you're attempting to connect in a new way than when you use to be able to connect successfully.

If you have any other questions at all, please let us know.

- Jacob

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.