Hello, I'm trying to login to my cpanel, but I'm getting a time out error. ERR_CONNECTION_TIMED_OUT message. Internet is working fine, but this page doesn't...

Asked by:
Roald / 5 Points
Time:
2013-01-03 11:34 am EST
Category:
Cpanel
Hits:
443

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ANSWERS

0

johnpaulb-whh2
Staff
9,054 Points
2013-01-03 11:53 am EST
Hello Roald,

Thank you for your question. I am able to get your cPanel without any issues, so you may be on a network that is blocking some ports, specifically: 2082, or 2083.

This commonly occurs on shared or some company networks.

I have tested these cpanel links successfully:
https://secure31.webhostinghub.com:2083/
http://ehub31.webhostinghub.com/cpanel

If those are not working for you, I recommend accessing your cPanel via port 80, which is the standard port for internet traffic and is rarely blocked, by navigating to:

http://cpanel.yourdomain.com
(Be sure to replace yourdomain.com with your actual domain)

If you have any further questions, feel free to post them below, or contact live Tech Support.

They are available 24/7 via:
Email: support@webhostinghub.com
Phone: 877-595-4482 x2
&
Chat (there is a link on the top right).

Thank you,

-John-Paul

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