How can i change my cPanel password?

Asked by:
hudaasfour / 5 Points
Time:
2013-04-18 2:53 pm EST
Category:
Cpanel
Hits:
334
I recently took over the administration of a website that was previously run by someone who won't respond to emails. I have the login and password for the site account, but not for the cPanel. Is there any way to reset this?

Barring that, is there at least a way to add a new FTP user without accessing the control panel?

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

JacobN
Staff
2,247 Points
2013-04-18 3:10 pm EST
Hello hudaasfour, and thanks for the question.

Unfortunately in order to provide you any kind of access to the website, if you're lacking the cPanel credentials, you would need to contact support@webhostinghub.com and verify the account with either the last 4 digits of the credit card on file, or the current AMP password.

You can always reset your cPanel password from within AMP. However of course that means you already have to have access to AMP.

If you happen to retain the ownership of the domain name registration, then you could also always sign-up for a separate account and have the DNS for the domain name pointed at that account instead.

Please let us know if you have any further questions at all.

- Jacob

To submit a comment on this answer, please first login.

Want to share this Question?

News / Announcements

Update to SSL Certificates - Certificate Warnings
1969-12-31 11:00 am EST
Hits: 709

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.