Thank you for contacting us. I first tested the cPanel/webmail login with Safari, and was able to login successfully.
There are several ways to access webmail and cPanel, depending on your network setup, some may work better than others.
For webmail make sure you are using the full email address for the username. For example: email@example.com
You can always reset the email password in cPanel.
Here are some links that I tested successfully (be sure to use your actual domain):
You can view your cPanel username and also reset your cPanel password in AMP.
Here are some good links for accessing cPanel:
If you have any further questions, feel free to post them below.
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