Why don't I see the pages from Premium Website Builder in the cPanel file manager?

Asked by:
kayeb / 17 Points
Time:
2011-12-21 5:35 pm EST
Category:
Cpanel
Hits:
889
I am trying to help a nonprofit finish setting up their site. They had installed Premium Website Builder and added some pages that need content. But I don't see them in the public_html folder of the cPanel file manager. Can someone explain the relationship between cPanl and Premium Website Builder?

To ask this user for more information, please first login.

To submit an answer, please login.

Best answer chosen by Web Hosting Hub staff

0

ChristiNi
Staff
13,688 Points
2011-12-21 5:46 pm EST
Hi kayeb,

Thank you for your question regarding files created with the Premium Website Builder. It sounds like the files have not been published from the Premium Website Builder. The builder is actually on a separate server and until the site is published the files will not be in the cPanel File Manager.

To add content to the pages, you will want to log into the builder account instead of cPanel. Once you have added the content to the pages in the builder and publish the site, the pages would be in the public_html folder in File Manager. Please keep in mind that even after publishing the files, if you want to make changes to the site, you will want to log into the builder and publish the site again after making changes.

Please let us know if you have any questions or need any additional assistance.

Regards,

Christi N.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.