Error message when using domain pointing tool

Asked by:
gohwp / 13 Points
Time:
2013-03-01 7:55 am EST
Category:
Dns Nameserver Changes
Hits:
349
We have two domain names purchased through GoDaddy.com (gohwp.org and globalhwp.org) as well as one purchased through WHH (gohwp.com) where we are being hosted.

About 24 hours ago, I followed the directions to point the 2 GoDaddy domains to the WHH nameservers, but when I use the "Is my domain pointing correctly" tool, I get an error message (black background with ERROR in red). It seems this isn't just a case of that they haven't propagated yet (whois does list your nameservers as I would expect).

Can anyone provide guidance as to what might be going wrong?

Also, when domains are pointed correctly to WHH, should they appear in cPanel (for example, when looking at the dropdown box for "Choose Domain" while installing WordPress)?

By the way, all three domains are currently empty as we are building a site from the ground up.

Thanks in advance!
~Doug

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ANSWERS

0

johnpaulb-whh2
Staff
9,475 Points
2013-03-01 11:09 am EST
Hello Doug,

Thank you for your question. I checked all 3 of your domains, and was not able to replicate the error. Here are links to the successful tests:

-http://www.webhostinghub.com/support/tools/domain-pointing?domain=gohwp.com

-http://www.webhostinghub.com/support/tools/domain-pointing?domain=gohwp.org

-http://www.webhostinghub.com/support/tools/domain-pointing?domain=globalhwp.org

Domains must be added as an Addon / Parked domain before it will propagate and resolve to our servers.

If you have any further questions, feel free to post them below, or contact live Tech Support.

They are available 24/7 via:
Email: support@webhostinghub.com
Phone: 877-595-4482 x2
&
Chat (there is a link on the top right).

Thank you,

-John-Paul

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