nameserver changing

Asked by:
Susann / 35 Points
Time:
2012-12-26 12:08 pm EST
Category:
Dns Nameserver Changes
Hits:
380
I have done the follwing as per your instruction, and receive a reply saying "
ERROR: This is not a valid entry, please resubmit." What do I do?

The instruction I received is below:

When updating your domain's nameservers to point your domain to Web Hosting Hub, use the following nameservers:

ns1.webhostinghub.com 205.134.224.133
ns2.webhostinghub.com 173.205.127.4

Susann

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ANSWERS

0

johnpaulb-whh2
Staff
9,026 Points
2012-12-26 12:37 pm EST
Hello Susann,

Thank you for your question. The nameservers you have listed are correct, here is a link to the tutorial regarding updating your nameservers.

We would need more information to provide a specific answer, such as whether the domain is registered with us.

Have you tried entering just the Nameservers without the IP addresses, since this is often not required:

ns1.webhostinghub.com
ns2.webhostinghub.com

If you have any further questions, feel free to post them below, or contact live Tech Support.

They are available 24/7 via:
Email: support@webhostinghub.com
Phone: 877-595-4482 x2
&
Chat (there is a link on the top right).

Thank you,

-John-Paul

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