I see our Tier 2 added an A record for shop several months ago for you. As they did it via the server with root access, it is considered a reserved record.
I removed that record and re-added it via the cpanel. It now is considered a user defined record and appears in the list. You are now able to modify it as needed.
|Email:||support@WebHostingHub.com||Ticket:||Submit a Support Ticket|
|Chat:||Click To Chat Now|