Typically, when you see the URL appear as primarydomain.com/add-ondomain.com, it's showing up that way because the URL that you're using has yet to propagate to the internet. If the domain name was recently created or if the name servers were recently changed, then you simply need wait 24 hours for propagation and it will be okay. Check out this article on the subject:
What is DNS Propagation?
If you have any further questions, please contact technical support or leave a comment at the bottom of the page.
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