I cannot log into my webmail

Asked by:
Emeka Okammor / 25 Points
2013-02-05 5:32 pm EST
Email Client Setup
I just created a new email account. When i try to log in using the webmail services it asks me for a user name and password which it does not recognize.

Help please.

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9,313 Points
2013-02-05 9:13 pm EST
Hello Emeka,

Make sure that you're logging into Webmail correctly. You might logging directly in through the Cpanel, and they will cause an issue.

Login to email using something like this:

webmail.domainname(your domain name).com



You would need to login with the FULL email address and password:


If you have any further questions, please contact technical support or leave a comment at the bottom of the page.


Arnel C.

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