no incoming emails

Asked by:
Susann / 35 Points
Time:
2013-01-07 2:03 pm EST
Category:
Email Troubleshooting
Hits:
376
I have set up my email account, but am not receiving emails responses to those messages I send out. what is the problem here? Susann

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

arnelc
Staff
9,410 Points
2013-01-07 2:28 pm EST
Susann,

If you are using an email program like Apple Mail, Outlook, Thunderbird, then it's possible that you have not set your incoming email settings. I'll email you the setting separate from this response since responses placed are public.

If you're not using those settings, then they will need to be changed in your email client to the ones I have sent. If you're using a webmail client (e.g. Squirrel Mail, Horde, Roundcube, Gmail, etc.), then you should be seeing your emails. I created a test account and sent it to my email and confirmed it as operational. If it is still not working, please let us know immediately. Let us know what email client you're running and email address that you're using.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.

Regards,

Arnel C.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.