Thank you for your question regarding email. I understand how frustrating this type of thing can be.
I recommend contacting support, so you can provide private information, and they can review the mail logs.
They are available 24/7 via:
Phone: 877-595-4482 x2
Chat (there is a link on the top right).
If you have any further questions, feel free to post them below.
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|Chat:||Click To Chat Now|