Problem with email duplicate downloads

Asked by:
jonpace / 22 Points
Time:
2012-11-02 5:57 am EST
Category:
Email Troubleshooting
Hits:
429
Hi
I had some issues in my early days with WHH where all my emails downloaded again into my inbox (as in everything since I set up this email account with WHH).
It seemed to have sorted itself out but this happened again last week. In the last 3 weeks or so I have also had the odd email from past history appear in my inbox again.
Can anyone help with this? It doesn't happen to my colleague who is running outlook on a Windows Laptop. I am running outlook on a Mac.
Thanks
Jon

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ANSWERS

0

johnpaulb-whh2
Staff
9,561 Points
2012-11-02 9:05 am EST
Hello jonpace,

Thank you for your question regarding email. I understand how frustrating this type of thing can be.

I recommend contacting support, so you can provide private information, and they can review the mail logs.

They are available 24/7 via:
Email: support@webhostinghub.com
Phone: 877-595-4482 x2
&
Chat (there is a link on the top right).

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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