Thank you for your question. We will need more information to assist you with this issue.
I recommend checking any email forwarders you have setup, and checking the coding of the script that sends the emails out.
This is most likely caused by a redundant forwarder, or a misconfigured script.
If your problems persist, I recommend contacting support so they can check the logs.
They are available 24/7 via:
Phone: 877-595-4482 x2
Chat (there is a link on the top right).
If you have any further questions, feel free to post them below.
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