2013-09-03 7:15 pm EST
I'm sorry to hear that you're unable to get to your email. It's possible that the issue is temporary. First try logging into your email through Webmail. The format in a browser for the webmail URL is typically something like domain.com/webmail. You can also find the instructions here How to login to webmail.
If you continue to have trouble with it, you may want to contact live technical support (contact information is at the bottom of the page). If you provide further information, then we can investigate the issue further - but bear in mind that the information you post on this page is public. Live support can handle the issue privately if necessary.
Apologies, for the problem, please let us know if you require any further assistance.
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