Can't publish site from WebEasy

Asked by:
christchurchmn / 36 Points
Time:
2012-02-08 1:39 pm EST
Category:
File Management
Hits:
1,192
Sorry - I can't find back my original question but I made sure my publishing settings were correct. It is still giving me "Your request has been denied..." and if you go to my site you can see what happens to my home page when I'm trying to upload.

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Best answer chosen by Web Hosting Hub staff

0

ChristiNi
Staff
13,688 Points
2012-02-08 2:30 pm EST
Hello

I'm sorry you're still having trouble uploading your redesigned website. In the connection profile in Web Easy, please click on the firewall tab and select the Use Passive Transfer option. This appears to be an issue that quite a few Web Easy customers run into when Web Easy is trying to create folders during the file upload process.

Please let us know if this resolves the issue. If not, can you please give us some more information about the files that aren't uploading (file size, type, etc.)?

Regards,

Christi N.

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