2012-07-09 10:02 am EST
The FTP your server and account appear to be operating correctly at the moment. I am happy to assist you by troubleshooting any error messages you are getting. You can reply with a comment below about any errors your script is giving.
Additionally, if you are having intermittent connection issues, these can be hard to catch. I have a link to a ping and trace test that can help you catch a snapshot of the issue so you can send that to our support department. Please perform the test when having the issue and they should be able to find the source of the issue.
If you have any more questions or information specific to the issue please leave a comment below so we can further assist you.
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