Thank you for your question. This error is occurring due to the specific file you are extracting.
I was able to test the server by uploading a .zip file to your account and successfully extracting it in File Manager.
I also tested your file by downloading it and attempting to extract it on my local computer, which failed.
This means the file you are attempting to extract is a bad file, or it is being corrupted during download/upload.
I recommend testing the file by extracting it on your local computer successfully first, then uploading it. That ensures it is a valid file.
If you have any further questions feel free to post them below, or contact live support.
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